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Category: Customer Support

Customer Support

Our Applications Engineers Want to Join Your Team

March 27, 2018 Tori Trout

“The strength and customer focus of our Applications Engineering team at Bio-Chem is second-to-none,” says Chris Murphy, VP of Sales. “They act as technical consultants, active extensions of a customer’s design team, and trusted confidants. The relationships that they develop with our customers is invaluable.”

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Customer Support

Great Customer Support Starts with Management

March 14, 2018 Tori Trout

“Understanding of your customers’ difficulties is at the heart of a good company,” says Bio-Chem Fluidics CEO Sharad Joshi. “Active empathy for your customers’ pains is at the heart of a great company.”

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Customer Support

Because Support Matters

January 26, 2017January 24, 2018 Tori Trout

The BioChem tagline of “Because Support Matters” is not a slogan. It is a realization of the reason OEMs are partnering with BioChem at an ever increasing rate to solve real problems which hamper innovation.

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Customer Support, Pinch Valves

Support Knows No Boundaries

December 3, 2015January 24, 2018 Tori Trout

Providing “high-performance” customer support is what sets Bio-Chem apart.  The team is constantly seeking ways to exceed the expectations of its customers.  Being a global company serving a global market means that the ability to deliver such support must not be restricted by borders.

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